Game Client Issues

Infinity MU - Game Client Issues

If you have problems starting the game, please make sure you have the following software updates for your computer:

[Download Visual C++ Redistributable 2015] https://www.microsoft.com/en-us/download/details.aspx?id=52685 (Required drivers from Microsoft to run most applications like our game client)

[Download .NET Framework 4.8] https://dotnet.microsoft.com/download/dotnet-framework/net48 (For Windows 10/11 to resolve InfinityMU Launcher starting problem)

[Download .NET Framework 4.5.2] https://dotnet.microsoft.com/download/dotnet-framework/net452 (For Windows 7/8.1 to resolve InfinityMU Launcher starting problem)

[Download Windows Updates]

Check for available Windows Updates.

Select Start > Settings > Update & Security > Windows Update , and then select Check for updates. If updates are available, install them.

After the installation is complete, please restart your computer.

[AVAST or AVIRA Antivirus Troubleshooting]

(!) In case you are using Avast or Avira antivirus please make sure you have added the InfinityMU client folder into the Exceptions list of your antivirus software (Avast / Avira).

Should you require further assistance please do not hesitate to contact us at: [email protected] or Submit a Ticket via website.