Difference between revisions of "Game Client Issues"
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| − | + | == Make sure your Windows is Up-to-date == | |
Check for available Windows Updates. | Check for available Windows Updates. | ||
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After the installation is complete, please restart your computer. | After the installation is complete, please restart your computer. | ||
| − | + | == Avast / Avira Antivirus Troubleshooting == | |
'''(!)''' In case you are using Avast or Avira antivirus please make sure you have added the InfinityMU client folder into the Exceptions list of your antivirus software (Avast / Avira). | '''(!)''' In case you are using Avast or Avira antivirus please make sure you have added the InfinityMU client folder into the Exceptions list of your antivirus software (Avast / Avira). | ||
Should you require further assistance please do not hesitate to contact us at: [email protected] or [https://www.infinitymu.net/support/submit-a-ticket Submit a Ticket] via website. | Should you require further assistance please do not hesitate to contact us at: [email protected] or [https://www.infinitymu.net/support/submit-a-ticket Submit a Ticket] via website. | ||
Revision as of 11:36, 21 July 2022
Infinity MU - Game Client Issues
If you have problems starting the game, please make sure you have the following software updates for your computer:
[Download Visual C++ Redistributable 2015]
https://www.microsoft.com/en-us/download/details.aspx?id=52685
(Required drivers from Microsoft to run most applications like our game client)
[Download .NET Framework 4.8]
https://dotnet.microsoft.com/download/dotnet-framework/net48
(For Windows 10/11 to resolve InfinityMU Launcher starting problem)
[Download .NET Framework 4.5.2]
https://dotnet.microsoft.com/download/dotnet-framework/net452
(For Windows 7/8.1 to resolve InfinityMU Launcher starting problem)
Make sure your Windows is Up-to-date
Check for available Windows Updates.
Select Start > Settings > Update & Security > Windows Update , and then select Check for updates. If updates are available, install them.
After the installation is complete, please restart your computer.
Avast / Avira Antivirus Troubleshooting
(!) In case you are using Avast or Avira antivirus please make sure you have added the InfinityMU client folder into the Exceptions list of your antivirus software (Avast / Avira).
Should you require further assistance please do not hesitate to contact us at: [email protected] or Submit a Ticket via website.
