Difference between revisions of "Game Client Issues"
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After the installation is complete, please restart your computer. | After the installation is complete, please restart your computer. | ||
− | '''[ | + | [[[>>> '''[Avast / Avira Antivirus Troubleshooting]''' <<<]]] |
'''(!)''' In case you are using Avast or Avira antivirus please make sure you have added the InfinityMU client folder into the Exceptions list of your antivirus software (Avast / Avira). | '''(!)''' In case you are using Avast or Avira antivirus please make sure you have added the InfinityMU client folder into the Exceptions list of your antivirus software (Avast / Avira). | ||
Should you require further assistance please do not hesitate to contact us at: [email protected] or [https://www.infinitymu.net/support/submit-a-ticket Submit a Ticket] via website. | Should you require further assistance please do not hesitate to contact us at: [email protected] or [https://www.infinitymu.net/support/submit-a-ticket Submit a Ticket] via website. |
Revision as of 11:34, 21 July 2022
Infinity MU - Game Client Issues
If you have problems starting the game, please make sure you have the following software updates for your computer:
[Download Visual C++ Redistributable 2015]
https://www.microsoft.com/en-us/download/details.aspx?id=52685
(Required drivers from Microsoft to run most applications like our game client)
[Download .NET Framework 4.8]
https://dotnet.microsoft.com/download/dotnet-framework/net48
(For Windows 10/11 to resolve InfinityMU Launcher starting problem)
[Download .NET Framework 4.5.2]
https://dotnet.microsoft.com/download/dotnet-framework/net452
(For Windows 7/8.1 to resolve InfinityMU Launcher starting problem)
[Download Windows Updates]
Check for available Windows Updates.
Select Start > Settings > Update & Security > Windows Update , and then select Check for updates. If updates are available, install them.
After the installation is complete, please restart your computer.
[[[>>> [Avast / Avira Antivirus Troubleshooting] <<<]]]
(!) In case you are using Avast or Avira antivirus please make sure you have added the InfinityMU client folder into the Exceptions list of your antivirus software (Avast / Avira).
Should you require further assistance please do not hesitate to contact us at: [email protected] or Submit a Ticket via website.