InfinityMU Troubleshooting Guide
🛠️ InfinityMU Troubleshooting Guide
A comprehensive, step-by-step guide to resolving client, launcher, and performance issues so you can get back into the game smoothly.
Contents
Fix LiveGuard Errors & Boost Performance
🛑 Configure Windows 'Memory Integrity' to OFF
If you are experiencing LiveGuard errors or want to improve overall gaming performance on Windows 11, disabling Memory Integrity is highly recommended.
- Open the Windows Start Menu and search for Core Isolation.
- Click to open the Core Isolation settings page.
- Toggle the Memory Integrity switch to OFF.
- Restart your computer to apply the changes.
- As soon as your system reboots, launch the game client and jump back into the action.
🎥 Watch the visual tutorial: ► Play on YouTube
Install Essential Game Drivers
If the game client or launcher is failing to start, your system may be missing critical Microsoft runtimes. Install the packages below based on your operating system.
Visual C++ Redistributables
Essential Microsoft drivers required to run the game client.
- 2015 Package: Standard requirement.
- AIO Package (2026): Includes 2005 through 2022 runtimes (32-bit & 64-bit).
.NET Framework Runtimes
Resolves issues where the InfinityMU Launcher fails to open.
- Windows 10 & 11: Requires .NET 4.8
- Windows 7 & 8.1: Requires .NET 4.5.2
System Settings & Security
Windows Updates
Ensure your operating system is fully up to date to prevent compatibility issues.
- Go to Start > Settings.
- Select Update & Security > Windows Update.
- Click Check for updates and install any available packages.
- Restart your computer.
Antivirus Exclusions
Some security software may falsely flag or block game files.
⚠️ Important Notice
If you use Avast, Avira, DrWeb, or 360 Total Security, you must manually add the entire
InfinityMU client folder to your antivirus software's Exceptions / Exclusions list to prevent the launcher or game files from being quarantined.❓Why is my Antivirus flagging the game?
Our game files use custom wrappers and anti-cheat hooks to ensure a fair play environment. Antivirus programs often use Heuristic Analysis—a method that flags any file that "behaves" like a system modification tool, even if it is completely safe. These are known as False Positives.
Still experiencing issues?
If you have followed all the steps above and are still having trouble launching the game, our support team is ready to help you get back online.
Or email us directly at: [email protected]
