Game Client Issues
Contents
Configure Windows 'Memory Integrity' to OFF
(!) Open start menu and type in the search Core Isolation and then put the Memory integrity setting to off and then you shouldn't get any LiveGuard errors and game should run just fine!
You can learn how to disable Memory Integrity by visiting this article at the Microsoft official website.
Turning off the Memory Integrity option also improves gaming performance on Windows 11.
InfinityMU Client / Launcher Troubleshooting
If you're having trouble starting the game, please ensure your computer has the following software updates installed:
[Download Visual C++ Redistributable 2015] https://www.microsoft.com/en-us/download/details.aspx?id=52685 (Essential Microsoft drivers needed to run most applications, including our game client.)
Resolving all problems with InfinityMU Launcher
[Download .NET Framework 4.8] https://dotnet.microsoft.com/download/dotnet-framework/net48 (For Windows 10/11 to resolve InfinityMU Launcher starting problem)
[Download .NET Framework 4.5.2]
https://dotnet.microsoft.com/download/dotnet-framework/net452
(For Windows 7/8.1 to resolve InfinityMU Launcher starting problem)
Make sure your Windows has the latest updates installed
Check for available Windows Updates.
Select Start > Settings > Update & Security > Windows Update , and then select Check for updates. If updates are available, install them.
After the installation is complete, please restart your computer.
Avast/Avira/DrWeb/360 total security Antiviruses Troubleshooting
(!) In case you are using Avast, Avira, DrWeb or 360 Total Security antiviruses please make sure you have added the InfinityMU client folder into the Exceptions list of your antivirus software.
Should you require further assistance please do not hesitate to contact us at: [email protected] or Submit a Ticket via website.
